Privacy Notice for Ben Pritchard Ltd

This Privacy Notice provides you with information on how your personal data is collected and processed in line with the General Data Protection Regulation (the GDPR) and the Data Protection Act 2018 (the DPA 2018) by Ben Pritchard Ltd, including through your use of this website  

Our contact details 

Ben Pritchard Ltd is the Data Controller of your personal data. You can contact us by emailing 

What type information we have

The types of personal data that we collect and use will depend on various circumstances. The data may include, for example:

contact information, such as your name, postal address, email address and telephone number, the company you work for, your job title and department;

IP address (a unique identifier for your computer or other device);

mobile device ID; and any other personal data we may obtain through you interacting with us.

We do not knowingly collect personal data from children under the age of 13 and we do not target our website to children under 13.  If you are under 13 and want to ask us a question or use a Website in any way that means you have to provide any personal information, please get your parent or guardian to contact us or provide the information instead.

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made an enquiry or requested a quote.
  • You have requested we complete some work for you.
  • You have asked us to send an invoice for work completed.
  • You are representing your organisation. 

We also receive your personal information indirectly, in the following scenarios:

  • If we have contacted your organisation and you are the point of contact. 
  • From a mutual contact, if you have given your consent.
  • Through the use of cookies. More information on this is provided below.

We rely on the following lawful basis for processing this information:

  • Your consent. You can remove your consent at any time. You can do this by contacting
  • We have a contractual obligation.

What we do with the information we have

We use the information that you have given us so we can provide a service to you, or so we can complete work which has been requested.

We may share this information with data processors such as professional advisers and accountants who provide elements of our service. Where this is the case, we have contracts in place meaning they can’t do anything with your personal data unless we have instructed them to do so.

How we store your information

We securely store your data on encrypted devices and on servers provided by Google.

We do not keep your personal data for any specific period but will not keep it for longer than is necessary for our purposes.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit

How do we use cookies?

Ben Pritchard Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website
  • Providing services from external parties such as YouTube.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – These are cookies that are required for the operation of our Website. We also use services like YouTube to provide video streaming. Consent for this can be adjusted in our privacy preferences.
  • Analytical/performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. These cookies generally do not collect information that identifies a user.

How to manage cookies

You can set your browser not to accept cookies, and tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Your data protection rights

Under data protection law you have rights which you can exercise at any point. These rights include:

  • Right of access – You have the right to ask us for copies of your personal information.
  • Right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
  • Right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances. 
  • Right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
  • Right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

For more detailed information about your rights under the data protection legislation and in what circumstances each right applies, please visit the ICO’s guidance via 

You are not required to pay any charge for exercising your rights, unless it is manifestly unfounded or excessive, which may mean it is reasonable for a fee to be charged to cover administrative costs. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request relating to your personal information or if you have any concerns about how your data is being processed.  

How to complain

You can also complain to the Information Commissioner’s Office if you are unhappy with how we have used your data by visiting, calling their helpline on 0303 123 1113, or by writing to the following address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Updates to this privacy notice

We keep our privacy notice under regular review to make sure it is up to date and accurate. 

Last Updated: 05 February 2020